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TALK RONA - All about COVID

Operational from 1 October 2020 and supported by the National Lottery Community Fund.

TALK Rona is our COVID-19 -related mental health advice line for South Asian communities provided in a variety of South Asian languages – Bengali, Urdu and Punjabi.

The service is managed by a qualified social worker and supported by a team of multilingual mental health practitioners. The service is available in Manchester, Trafford and Tameside, and is is open Monday to Friday from 9am to 6pm.

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Aims and Objectives:

–    A safe, confidential telephone helpline to meet the cultural and language needs of the South Asian community.

–    Support service users who are under pressure and experiencing emotional transference and stress post COVID-19.

–    Support service users in crisis.

–    Provide regular updates on government guidelines in Urdu, Punjabi and Bengali.

–    Signpost service users to appropriate services to ensure their needs are being met.

–    Promote a better understanding of mental health and wellbeing and of other services available for the South Asian communities.

–    Provide strength-based approaches to increase confidence and positivity.

If you have been affected by COVID-19, and want help, please give us a call on 0300 323 0612.

TALK Rona Evaluation Report – 1st October 2020 – 31st March 2021

TALK Rona Evaluation Report – 1st July 2021 – January 2022